Update on Office Procedures and Policies
In light of the COVID-19 (March 30, 2020)
To Our Patient Family,
The COVID-19 health crisis continues to grow. The President has now extended social distancing guidelines until April 30, 2020. As we have stated, the CDC has recommended that all routine eye care be deferred until the spread has slowed. We have now made the decision to reduce our services to urgent/emergent eye care only until April 30, 2020 at which time we will again re-evaluate due to the ever changing dynamics of this situation.
Please be assured that we are available to triage all urgent and emergent issues as well as help you with routine matters during this challenging time. We will be staffing the office to directly answer calls between 9:00AM - 5:00PM Monday - Thursday. We will be closing for lunch from 12:15 PM - 1:15 PM each day.
What does this mean?
With sincerest wishes for your continued good health, we remain at your service,
Michelle L. Staarmann, O.D.
M. Timothy Staarmann, O.D., M.S.
In light of the COVID-19 (March 30, 2020)
To Our Patient Family,
The COVID-19 health crisis continues to grow. The President has now extended social distancing guidelines until April 30, 2020. As we have stated, the CDC has recommended that all routine eye care be deferred until the spread has slowed. We have now made the decision to reduce our services to urgent/emergent eye care only until April 30, 2020 at which time we will again re-evaluate due to the ever changing dynamics of this situation.
Please be assured that we are available to triage all urgent and emergent issues as well as help you with routine matters during this challenging time. We will be staffing the office to directly answer calls between 9:00AM - 5:00PM Monday - Thursday. We will be closing for lunch from 12:15 PM - 1:15 PM each day.
What does this mean?
- We will be “by appointment only” until further notice. Please call 513-874-1718 or email drstaarmann@zoomtown.com for assistance..
- If you are scheduled for a routine eye examination we will tentatively reschedule you starting May 4, 2020.
- If you need to replace glasses or contact lenses, please contact us and we will assist you in obtaining some until you can come in for a visit.
- If you are running out of a medication please contact us and we can transmit a refill electronically to your pharmacy.
- If you have glasses or contact lenses ordered or ready for pick up, please call the office to make arrangements for special pick up/delivery or shipping.
- If you have an ocular emergency we are always available to help you at any time. Call 513-874-1718 and wait for instructions at the end of the message.
With sincerest wishes for your continued good health, we remain at your service,
Michelle L. Staarmann, O.D.
M. Timothy Staarmann, O.D., M.S.
We are pleased to welcome you to our office. If you're looking for quality care with a personal touch, we hope you'll give us a call. We look forward to the opportunity of serving your family's optometric needs. We are conveniently located in Fairfield, Ohio near Mercy Fairfield and the Cincinnati Financial Headquarters. We would be delighted to have you as a patient. Schedule an appointment today!
OFFICE HOUR UPDATES
THE OFFICE WILL BE CLOSED
SATURDAY, MARCH 21, 2020
SATURDAY, MARCH 28, 2020
SATURDAY, April 4, 2020
AFTER SCHEDULING AN APPOINTMENT ON-LINE YOU WILL RECEIVE A CONFIRMATION PRIOR
TO YOUR APPOINTMENT. IF YOU HAVE NOT RECEIVED CONFIRMATION,
WE ASK THAT YOU PLEASE CALL THE OFFICE AND CONFIRM
THE APPOINTMENT TIME TO IN SURE IT IS AVAILABLE.
THANK YOU
OFFICE HOUR UPDATES
THE OFFICE WILL BE CLOSED
SATURDAY, MARCH 21, 2020
SATURDAY, MARCH 28, 2020
SATURDAY, April 4, 2020
AFTER SCHEDULING AN APPOINTMENT ON-LINE YOU WILL RECEIVE A CONFIRMATION PRIOR
TO YOUR APPOINTMENT. IF YOU HAVE NOT RECEIVED CONFIRMATION,
WE ASK THAT YOU PLEASE CALL THE OFFICE AND CONFIRM
THE APPOINTMENT TIME TO IN SURE IT IS AVAILABLE.
THANK YOU
